Today, it is more crucial than ever to give your customers and prospects unique customer experiences at your points-of-sale and events. Thanks to new technologies we can make your brand visibility and content more interactive and personalized.
Your customers constantly shift between online and offline channels in their customer journey. In your quest to preserve a consistent brand image and experience across these channels, SEPIA can support you as your POS and event specialist. We listen to your customer journey strategy and advise on the matching physical and digital touchpoints for your POS and event.
To improve the consistency of your customer journey, digital content can be used at POS and event touchpoints. We can make this happen at your point-of-sale or event by installing interactive hardware (e.g. screens, totems, mobile devices) with content about products, special offers or extra services. Thanks to camera or trigger detection and digital signage software you can give your visitors personalized content. If you want to add more interactivity, touch technology allows your customer or prospect to choose the content they want.
An event visitor walks along a digital totem, which prompts them to interact and touch for more information.
A salesperson selects specific content to be displayed on the POS digital touchpoints, depending on the preferences of the customer in front of them
POS Project management
For POS projects, we appoint a project manager. Our dedicated project managers will ensure your project is managed flawlessly, and they are in contact with all internal and external stakeholders and experts. They guarantee that everything is tailored to your needs and expectations.